Priority Support
Even in a technologically advanced remote support world, some IT problems require onsite support and troubleshooting. SEIMITSU has built a strong team of experienced personnel who can deliver on-site technical services anywhere in the Savannah and Augusta area. With this service, you'll have the benefit of having the SEIMITSU professionals on-site at your location to design, document, maintain, and optimize every aspect of your IT systems. These services are delivered via a scheduled basis and range from virus detection, extraction, and other network security management issues, to computer support, help desk services, and network troubleshooting. Our on-site services include, but are not limited to:
- Maintenance of systems and network documentation to record proper configuration
- Hardware and software installation, configuration, and upgrades
- Desktop and laptop computer support
- Data protection, back up, recovery, and other network security management services
- Internet and email connectivity and configuration
- Wireless network installation, configuration, and security
Preventative Maintenance
In addition to scheduled on-site services, you can receive monthly maintenance where your machines are checked for spy ware, Windows Updates, and any other bugs or issues. While not a replacement for all on-site support, this service is a cost-effective method for managing critical network elements. Preventative Maintenance provides the following benefits:
- Allows for the anticipation and quick resolution of network issues before they become major problems
- Remote server support to speed issue resolution and reduce downtime
- Thorough inspection of Event Logs and other key server components as preemptive action to failures
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Interested in SEIMITSU Services?
Contact us to find out how SEIMITSU can help meet your needs.
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